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Socially responsible purchasing has a positive impact on the performance, trust and
cooperation of the supplier base. The likely impact would be felt by both the sponsor
company and the supplier organisations. In conversations with practitioners in the sponsor
company, cost and difficulty to implement were frequently cited as reasons for purchasing
and supply managers’ reluctance to participate in such activities. The literature review has
also revealed that there is a dearth of practicable methodologies for implementing CSR in
the purchasing environment. If a methodology could be developed to allow ethical
purchasing practices, it would mean that a supplier could invest in improvements to
infrastructure, reaching higher levels of performance and quality at lower costs.
The study featured in this paper has outlined a process for the evaluation of an automotive
organisation’s suppliers by CSR measures. The CSR evaluation process identified which
suppliers should be considered for the CSR audit. This process is significant because it
gave the purchasing manager, of the sponsor organisation, an objective basis for
decision-making. The process outlined provides a questionnaire and scoring and
weighting functionality delivered through an integrated tool.
The responses from the organisation and of the evaluation panel validate this methodology
in both academic rigor and real-world industrial practice. A number of pointers for the future
development of the CSR evaluation process are also provided by this panel. In particular,
mention is given to the opportunity of integrating the tool more closely with strategy and
policy procedures of an organisation. There is scope for the further development of the tool
through its use in sectors beyond the automotive industry, such as the retail sector. The
retail industry, as a sector for further study, also offers the possibility to integrate customer
purchasing habits and opinions into the CSR evaluation process, leading to the potential
identification of innovative product combinations sourced from otherwise overlooked niche
suppliers.
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