THINK LONG TERM
Protons value doing the right thing for the long term, not the easy thing for the moment. We make decisions and take actions that build long-term relationships and a sustainable business. For us doing the right thing means we use good judgement; we look for win-win situations that support our customers’ and Pronto’s long-term success.
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THINKING LONG TERM MEANS WE...
Are not perfect, but strive to use our best judgement
Look for long term, win-win solutions for customers, Pronto, our team, and ourselves
Make decisions and take actions that are consistent with Pronto’s purpose and mission
Are thoughtful about relationships and the implications of our decisions
GOOD EXAMPLES
BAD EXAMPLES
OVERDOING IT
Having the ability to balance the different needs and goals of clients and Pronto in a fair way.
Helping a customer understand a better way to fulfil their request.