CHALLENGE OF IT MANAGEMENT
IT has always been a wild card in business, a source of opportunity and uncertainty, advantage and risk. Business executives have often viewed the IT function with apprehension, seeing it as the province of technocrats primarily interested in new features that may have little relevant to real-world business problems. Technology executives have often considered business managers to be shortsighted, lacking the vision to exploit all that technology has to offer. Both struggle as they attempt to implement increasingly complex systems in the face of rapid change in business and technology.