Diabetes-specific biomarker targets (e.g., A1c < 7%, blood
pressure < 130/80 millimeters of mercury [mm Hg], and LDL
< 2.6 millimoles per liter [mmol/L],31 were specified for each
intervention patient. A special booklet on diabetes medications
and necessary lifestyle changes (e.g., physical activity
and meal planning) was prepared to assist in the educational
session, and patients were given a copy to take home. Finally, 8
weekly telephone calls were made by the clinical pharmacist to
each intervention patient to discuss and review the prescribed
therapy, to emphasize the importance of adherence to treatment
plan, and to answer patient questions or address patient
concerns. The average length of each call was 20 minutes.