We recommend you take the following actions if this buyer won the item:
- If you haven't received payment, don't complete the sale or send the item to the buyer.
- Don't communicate with the buyer directly.
- Verify any payments you've been notified of by logging into your PayPal account (or other online payment service).
- If the buyer requests a refund or additional payments, don't send any money without contacting eBay first.
- If you've already sent the item, try contacting the shipping carrier to find out if you can stop shipment.
In these types of situations, we may, at our sole discretion, decide whether to credit the fees for removed listings.
- We have credited any associated fees to your account.
If you have any concerns or questions, click "Help & Contact" at the top of most eBay pages.
We're sorry for this inconvenience, and thanks for continuing to work with us.
Thanks,
eBay
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