Results (
Thai) 1:
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The knowledge management framework that was considered for this exercise consisted of three layers: • The core processes of policy development: these processes represent the organizational context in which critical information and knowledge is needed.• The five core knowledge activities: these are identification, creation, storage, sharing and use of knowledge.• Personal and organizational knowledge capabilities.Based on the above framework, documents were reviewed and interviews were conducted using structured matrices. Those interviews involved key personnel at both the national and subnational levels of the DOH and some sta of selected local governments.
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