This report consisted of five topics including background information, student’s duties, problems and suggestion, personal reflection, conclusion and appendix. However, I would like to express my appreciation to all of personnel and officers at The Imperial Mae Ping Hotel.Andmy advisor, James J.A.F. Willamson, who suggestedand helped me solve all of problems I faced. Besides, I would like to give a big thank you to everyone for suggestion and supporting throughout myprofessional training course.