I need someone to provide me with the USB recovery image for a TS5200D. Any firmware version will suffice but, I currently have 2.60 installed. To be more specific, I would like to have a TS5200D bootable image that would put my NAS into EM Mode for me to upload a firmware file to the HDD boot drive. I have found a bootable image for the TS5400D but it upgrades the firmware to recognize it as a TS5400D. At that point, the NAS attempts to initialize HDD2 & HDD3. I would like to start anew with two blank HDDs. I've contacted Buffalo support and they were of no help. What a ridiculous support system that can't even provide basic firmware recovery images for their products. Once I recover this device; I will forgo purchasing another Buffalo product. Thanks for a reply from someone with the provided image file.
I was fortunate enough to have access to another unit, so transferred all of the drives into that and put its drives into my unit. My unit booted with the replacement drives, the other unit with my drives, did not boot. So a problem with one of the drives then.
I put each of the drives into a spare SATA connection on a PC to see which drive was faulty, but all of them were recognised no problem. At this stage I was fortunate in that the data on the drives was not essential, so I opted to format all drives and replace them in the TeraStation.
Now the TeraStation reported a different error when powered on, saying that it had lost its boot image and was in TFTP mode.
From here recovery was realtively straightforward. The firmwares for the TeraStation range are all avaialble on the Buffalo web site (http://www.buffalo-technology.com/support/downloads/)