w Do I Upgrade My Shipping Label?
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STEP 1
Labels for packages heavier than 5 lbs. will incur an extra label upgrade fee. To upgrade a label, go to the 'My Sales' section in your account tab in the app. Then, click on the order that needs a label upgrade.
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STEP 2
Next, tap on 'Need New Shipping Label'.
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STEP 3
Then, tap on 'Need Heavier Weight Label'. Go to 'Weight' and select the desired total weight for your label. Any extra costs will be deducted from your earnings/credits.
When you're done, tap 'Next' and then 'Send New Label'. The new label will be sent to your email.