About Trinity Executive - Innovative Headhunter
Trinity Executive Company Limited has been established in 2013 with vision to become 'Top Executive Headhunter' in Thailand and across Asia. With our extensive experience in Human Resources Management, Process Improvement, Social Sourcing, Executive Headhunt Services, we developed sourcing methodologies which allow us to provide headhunting services for all levels, across industries, and access every corners throughout Thailand. Within 2 years from our establishment, we aim to extended our services to cover every corners throughout South-East Asia and Asia within 5 years repectively.
Our 'Innovative Headhunter' office is located in the heart of business center on the 21st floor of Interchange Building. The 175-sq.m. office serves as base where our innovation in headhunter service begin to generate business and ROI for both our domestic & international clients.
We offer our executive headhunt services at competitive charges with above-the-market guarantee period. Should you have any needs for Executive Headhunt Services, please do not hesitate to contact us.
Headquarters
399 Interchange Building, 21st Floor, Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110, Thailand
Website
http://www.iheadhunter.asia
Roles and Responsibilities:
Responsible for managing the Branch Office in order to meet the financial services needs of customers in the assigned community market area; implementing strategies to achieve goals developed for the office as part of the Bank’s overall strategic plan; ensuring the office's compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports.
Qualifications:
Manages the Branch Office in order to meet the financial services needs of customers in the assigned community market area as follows:
a. Works with management in establishing growth, sales, and profit objectives for
the office; provides input to these objectives and to the manner in which
performance will be measured and controlled.
b. Ensures that the branch office is properly staffed and that the staff is trained to
meet customer service needs as well as sales objectives.
c. Makes certain that all office operations are performed in accordance with
established Bank policies and procedures, either directly or through appropriate
supervisor, e.g., office balancing, control of vault cash, etc.; makes
recommendations for changes/improvements as appropriate.
d. Provides for the proper security, maintenance, and cleanliness of the office;
supervises the opening and closing of the building and vault; makes necessary
provisions for the securing and accounting of negotiable papers.
e. Maintains current knowledge of federal and state regulations pertinent to
branch office operations.
f. Maintains records and prepares required monthly reports.
g. Monitors overdrawn checking accounts and delinquencies.
h. Communicates with other Bank departments to assist in answering questions
and resolving issues.
i. Makes certain that all customer service personnel are adequately trained both
with respect to product knowledge and selling techniques.
j. Ensures that all sales and customer service reporting information is provided on
a timely basis.
k. Conducts regularly scheduled (at least twice a month) sales and customer
service meetings; actively encourages staff to build customer relationships.
l. Serves as an active member of the office customer service team and is held accountable for sales performance; refers customers to other Bank departments as appropriate.
m. Interacts with senior management and other Bank officers to further expand existing customer relationships and develop new contacts.
n. Maintains a working knowledge of the Bank’s lending and credit policies and
answers customer questions as appropriate; takes loan applications; approves or
rejects loan applications within individual lending authority.
o. Makes "outside" sales and customer service calls on present and prospective customers within the office's market area.
p. Performs duties of a Customer Service Specialist as needed. (See Customer Service Specialist Job Description.)
• Implements strategies to achieve goals assigned to the office as established in the Bank’s overall strategic plan; assists in the development of the annual budget for the office and adheres to budget parameters.
• Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements; ensures that the office and all personnel adhere to the same.
Directly supervises assigned personnel as follows:
a. Assists in the selection of new personnel as appropriate.
b. Makes provisions for the proper orientation and training of new personnel.
c. Reviews employee performance throughout the probationary period and on an annual basis thereafter.
d. Organizes, schedules, and distributes work among assigned personnel and ensures proper branch staff levels to meet customer needs.
e. Approves non-exempt time records.
f. Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged.
g. Administers personnel policies and procedures as established by Bank policy.
6. Communicates with the Retail Banking Manager, other office managers, and appropriate staff personnel in order to integrate goals and activities; attends required meetings as assigned.
• Graduated from oversea university is advantageous.
• Fluent in English speaking and writing is preferred.
Provides periodic reports to the Retail Banking Manager and other groups as required throughout the Bank.
Actively participates in community organizations and activities in a manner which reflects favorably on the Bank.