Evaluation of LTCI scheme
by users
How do the users evaluate the LTCI scheme?
Although it is too early to discuss this matter, we
would like to present some study results about this
point. According to the official data on the change in
volume of home care services after the introduction
of LTCI w12x, among the investigated 1263 users, an
increase in service volume was observed for 67.5%
of them. On the contrary, a decrease in service volume
was observed only for 17.7%. Our field study on
consumer’s satisfaction for home care services in
Fukuoka prefecture (sample sizes344 home care
service users under the LTCI) w4x also shows similar
results. According to our results, about eighty percent
of the users replied that they were satisfied with the
LTCI scheme and forty percent of them indicated the
improvement of accessibility for services as one of