1. Identify change goals and specify:
Goal A: Implement PDA/GPS usage on truck fleet (productivity function) in the first quarter, 2012 financial year.
• Who/what is impacted : Truck team and Trucking/Operational Manager
• How they are impacted:
Truck team
- Will need to learn how/why to use PDA/GPS productivity function.
Trucking/Operational Manager
- will need to incorporate productivity information into reporting
- Will need to manage operational aspects of PDA/GPS usage.
- Will need to enforce compliance.
• When the impacts will be realised:
Truck team
- First quarter, 2012 financial year.
Trucking/Operational Manager
- First quarter, 2012 financial year.
Goal B: Implement 1 person/truck policy using automatic lift gates in the first quarter, 2012 financial year.
• Who/what is impacted: Truck team and Trucking/Operational Manager
• How they are impacted:
Truck team
- Will need to learn how/why to use lift tailgates.
Trucking/Operational Manager
- Will need to manage operational aspects of one person trucks.
- Will need to coordinate large team.
• When the impacts will be realised:
Truck team
- First quarter, 2012 financial year.
Trucking/Operational Manager
First quarter, 2012 financial year