Above table reveals that overall impact
of ERP implementation is not very high on both
the selected organizations to achieve tangible
benefits (as Avg.4). Similarly,
the strategic level managers of PTL are also of the
opinion that, ERP implementation has high
impact on improving order management system;
cash management; and maintenance reduction.
Whereas strategic level managers of PCL are also
of the opinion that ERP has high impact on
improving on-time delivery system. However
executive level managers of both organizations
also think that ERP impact is high in achieving
cash management. In continuation to this, both
PCL and PTL are of opinion that ERP has
moderate impact (Avg.>3) to achieve inventory
reduction; productivity improvement; order