The findings discovered that the services given are based on the ISPs’, the segregation between both
genders where each gender will be treated respectively. This concept applied in the both spas. Thus,
applying the concept of ISP is not only in services offered and but also in an execution of business
operations, including the use of verses of Al-Quran as a medium for the concept of halal industry.
As for the spa interior design, Nu’della emphasizes Malay Traditional Concept based on ISP. It is
focused on the use of the craft with local culture references woven through the use of indigenous
people,use bamboo, wicker wood, coconut sheath and other foreign elements, especially without
decorative sculpture and the use of candles. The hallway inside the treatment room used ‘mengkuang’ for
the ceiling design and there is added lighting like “bubu” pattern at the ceiling. As for Tajrii Muslimah
Spa the concept is unique and dominated by green color and water flowing from the mini water fountain.