PURPOSE AND OBJECTIVES
It is the purpose of design coordination to ensure that all design activities are consistent and coordinated. This includes the design work included in changes, projects and support work as well as supplier activity. The scope of design coordination is all service design activity.
Objectives include coordinating the design of services, processes, technology and architecture as well as service management metrics and information gathering systems.
In addition, design coordination has the objectives of:
• planning and coordinating the necessary resources and capabilities;
• producing the service design package;
• managing quality criteria;
• ensuring that service models and solutions confirm to strategic, architectural and governance requirements.
Simply put, design coordination brings governance and control to the various activities of service design.