Trust is one of reliability of buyer-seller relationship. For the role of trust in the social exchange relation. Trust mean to a positive belief about reliability and dependability of a human and object (Everard & Galletta, 2006). Trust make the customer confidence in service provider’s reliability and honesty (Kim, Kim, & Kim, 2009). The consumer trust in the service providers and can decrease their cognitive risk (Gefen, 2000). In online hotel booking, the customer might be risk to service provider by the hoteliers. The customers expect the hotel will deliver service as promised on website and the expectation depend on trust of the customer has on the hotel. Therefore, the hotel can employ trust as