“It’s more mental exhausting being in that floor [a floor predominantly occupied by residents with
dementia]…makes you laugh and cry. If you don’t feel healthy, if you don’t feel well (…) even here if you
are not encouraged, valued and respected by the work you perform, it becomes harder. We should have
psychological support.” [Ana]
“Sometimes I show to others that I’m strong, but in other days I don’t feel so well… and if I'm not well I
can’t care of them as it should be (…)” [Teresa]