However, not everything can be
anticipated and controlled, and therefore organizations that
have stalled in their improvement efforts attempt to open
their boundaries (for example, try to learn from other
organizations) and achieve increased flexibility and innovation
which is often at odds with practices and beliefs around
control (but not always30). If organizations can move beyond
openness to a deep and systemic understanding of their
operations, they stand a better chance of sustaining the
structures and culture that can integrate or maintain
productive tension between control and flexibility or learning.