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In terms of the extent of flexible work practices during the GED, according to the Confederation of British Industry (CBI)70, in 2009 UK companies responded to the recession by making changes to pay, working arrangements, recruitment, training and relocation71. In particular the CBI survey72 found that 62 per cent of firms had made or were planning changes to their working patterns toreduce labour costs. Their preferred choice was to increase the use of flexible work arrangements, and whilst 24 per cent were planning this option, 45 per cent had already done so. This was followed by reducing paid overtime (43 per cent had done so, 12 per cent intending), reducing use of agency workers (33 per cent done and 11 per cent intending), and cutting shifts (26 per cent done and 6 per cent intending). In addition, 17 per cent of respondents had introduced short-time working73. Short-term working was most likely to have been implemented in the manufacturingsector (38 per cent of respondents, with a further 11 per cent reported to be considering thismeasure).However การเกิดภาวะเศรษฐกิจถดถอยได้ก่อให้เกิดวิวัฒนาการของการออกแบบงานที่น่าจะยั่งยืน impact of the GED on business models and work design. There are several data elements that support this proposition:(a) Experimentation: Some organisations experimented with different flexibility options and, as theywere found to work, these practices are now embedded as part of the offerings going forward.This was also reported by 33 per cent of survey respondents. As one interviewee commented:“The GFC provided us with the opportunity to trial different policies within an entirely different framework forthe reasons for doing something” (Professional Services)
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