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AbstractPurpose – To investigate nine organizational dimensions that enable individual learning in hotelestablishments and to note interests of tourism professionals to the learning of organizations subject.Design/methodology/approach – Questionnaire technique was used for the sample of 129 staffworking in three different five-star hotels in Antalya. For data evaluation, SPSS program was used.Findings – According to the findings, the highest pure value and variance explanation rateddimension was that of behavior of superiors. This result shows the importance and role of superiors inhotel establishments. In addition to this, the majority of the sampled staff engaged in teamworkingand made dialogue with colleagues, but with some considerable occurrence; sampled staff rarely hadtraining and rewards.Research limitations/implications – The results are limited within the sampled staff working inthree different five-star hotels, so the results cannot be generalized, but the scale in the study can beused in other researches.Originality/value – This study can be evaluated as useful information and guidance for tourismindustry professionals regarding learning of organizations.Keywords Learning organizations, Hotel and catering industry, Organization culture, Learning, TurkeyPaper type Technical paper
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