Please find the meeting summary.
- Details production action plan and tasks for each responsible team/person will be updated in project shared folder \thaipwfis02IT-CAL-CISCOTelephonyPROD-Cutover1-3 . If there are some changes, project team will highlight the changes and inform asap.
Note: Please refer the revised plan as below attached email.
PROD Cutover #2 June 6-7 Call Center – Contact Center & CTI, VIP and Premier Agent Hotline
PROD Cutover#3 June 20-21 Call Center – Contact Center & CTI (Full), Customer hotline, Agent Hotline (+Agent Mobile Change + CitiAdvance) + LifeLine + Office Operator