Hi Aphichaya,
We are currently analyzing the ticket you have logged with the Shell Card Service Desk, as referenced above. We require some additional details to investigate your request.
Incident/ Request Details:
REQUK0003588865 New Account - Usa Suwanno (Usa.Suwanno@shell.com) - GHP
Our question(s):
User already exist in the GHP application ,kindly please change the request type as “password reset “ in the UAM form to proceed further.
Ticket status:
Pending - Client action required.
Please note that this ticket will automatically close in 24 hours just in case we do not hear from you.
Action(s) Required:
Please contact us on 00 44 1656 669 466 or by e-mail.