Can they have a cutting device to cut the ribbon automatically?Do we need any of their apps or software to operate the machine or just regular PC will be fine?Can you figure out cost of purchase and also the related cost like packaging, export formalities and the estimated freight cost?For freight, if not too big, may be thinking of using UPS.Otherwise can get AE Egle to air to us. If you can find out the package dimensions and weight, we can get AE Eagle to give us a quote.Sorry to give you additional work. I know you are super busy so no need to rush. Just do it when you have the chance.