Dear all concern,
I have just aware of seating allocation from reservation as none had been under my supervision. However, I have taken full responsibility on this action and would like to apologise GOPS on this matter.
To our sales and ticketing team – All of you are non-expertise on seat allocation and also you do not know any condition as GOPS had mentioned on email below such as crew seats. PLEASE DO NOT,from now, doing anything like this until an authorization has been granted from myself or GOPS team. I’m well aware of your helpful manner, however it might cause confusion and problems sometimes.
Thank you for your co-operation and once again sorry for any inconvenience caused.
Kind regards,