With 1B people using Messenger each month, it is increasingly important that businesses support this channel to best serve people where they are already spending their time. The number of messages sent between people and businesses on Messenger has more than doubled over this past year and we continue to invest in growing and improving this channel.
As always, we test and measure the impact of any new features on all of our products (including Messenger) to ensure that we are creating delightful and engaging experiences for people. Many of the features we've released in recent months have been around delivering great customer service through Messenger and we are also testing new experiences such as ride-sharing, order receipts, and live chat. Today, the primary way that you can serve your customers on Messenger is to enable messaging on your Page and be responsive to the messages that you receive. In the coming months, if there are any new Messenger features or capabilities that might be valuable to you and your customers, we will be sure to share that with you.