First, you don’t’ reach the ignite at bunsen burner
Then press the ignite button. After that, if you can smell gas the gas is connected with the product.
If you can’t smell gas, you should use lighter. If the lighter catch fire, gas is connected.
After that you should put the ignite the original position.
If you can see the ball float on the flow meter, the gas is connected.
If there is nothing wrong with it, you need to adjust Flow meter by using HEIGHT ADJUST.
We will make a video about how to solve your problem.
However, Flammability tester is out of stock.
So, we will make a video with new product then we will send a website address by next week.