As some of you may know I’m taking my kids to Australia for a month as of tomorrow. If something goes wrong with the IT systems, here’s the procedure:
1. If the problem is stopping you doing your work, contact David.
2. If David can’t fix it, SMS me in Australia.
3. If I don’t reply or can’t do anything remotely, call Clarity, below.
If the problem isn’t critical and you can continue to work, you may opt to get support from Clarity, our IT support provider. Unfortunately they haven’t rolled out their remote support or set up their helpdesk for us so they’ll be limited to sending someone out to help us. Luckily they’ve given us a bunch of free days of support since they've been so slow.