Hi Gloria,
Actually, the Account name on void chq or Bank letterhead must be matched with existing vendor as set up in the system.
In case, the Deposit Slip print name didn’t matched with vendor name ‘CHEVRON CANADA LTD’.
So, would you please provide another Void chq or Bank letter which A/C name matched with existing that you would like us to update?
To prevent any delay payment in the future, is it possible you to involve our IOL share mailbox IOL-Vendor-Master /SM due to we are not working from personal email.
Thank you.