Besides, please reply the following questions:-
1. Is this the only business you own/operate?
2. Is it Registered?
3. How do you manage your orders? Do you order these item before making the listings on eBay?
4. How many items are you expecting to be sold in a month?
5. What is the average price for each of your items?
6. From where do you source these times? How many Suppliers do you have?
7. After placing the order, with in how many days your supplier delivers the item?
8. Have you ever met your supplier?
9. Do you check your items before listing?
10. How are you planning to ship your items? (ordinary post/ courier)
11. How are you going to pack your item?
12. How many employees do you have?
13. Do you have any dedicated staff/time to handle buyer queries?
We look forward to receiving your reply and helping you to resolve this matter as quickly as possible.
Thank you for your email and please don't hesitate to let us know if you have any further questions or concerns