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Thank you for your leadership in helping keep our associates and facilities safe and healthy. The results in the SHEA audit report are disappointing, although I realize that you are just beginning the journey. Performance on several SHEA performance metrics are unacceptable and typically are “leading indicators” for future incidents. I strongly suggest that you consider the recommendations for improvement in the SHEA audit report including increased Near Miss and Observation reporting, increased safety inspections, increased safety recognition, enhanced safety awareness and communication, and more leadership support and involvement for safety. I trust you will find the Radar diagram of further assistance in your improvement efforts. I will anticipate SHEA performance improvement before the next audit. If my team or I can assist in any manner, please do not hesitate to ask.
With warm regards,
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