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So much for the method of transporting goods from supplier through to the stores, but howmuch should be sent to each store? With such a huge product range today, it is impossiblefor the individual store to reorder across the whole range (store-based ordering). Instead,sales of each product line are tracked continuously through the till by means of electronicpoint of sale (EPOS) systems. As a customer’s purchases are scanned through the bar codereader at the till, the sale is automatically recorded for each sku. Cumulative sales areupdated every four hours on Tesco Information Exchange (TIE). This is a system based onInternet Protocol that allows Tesco and its suppliers to communicate trading information.The aim of improved communication is to reduce response times from manufacturer tostores and to ensure product availability on the shelf. Among other things, TIE aims toimprove processes for introducing new products and promotions, and to monitor servicelevels.
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