This research investigates learner preferences for the format of feedback when using
technology-based instruction (TBI).
The primary method of data collection was to provide subjects with a range of options
for TBI feedback following responses tomultiple-choice questions and then observe their
choices. A software tool both presented the feedback options and tracked subsequent
interactions. Over a 3-year period, data were collected relating to 2066 postgraduate
students studying one or more of three items of TBI. These students responded to a total
of 61 929 questions. In addition, a series of semi-structured interviews were conducted
which investigated why subjects made their choices and the factors that affect these
choices.
Recommendations to educators regarding the content, timing and delivery of TBI feedback
are suggested.