Make dining and other reservations for patrons, and obtain tickets for events.
Provide information about local features such as shopping, dining, nightlife, and recreational destinations
Make travel arrangements for sightseeing and other tours.
Receive, store, and deliver luggage and mail.
Perform office duties on a temporary basis when needed.
Pick up and deliver items, or run errands for guests.
Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides.
Arrange for the replacement of items lost by travelers
Arrange for interpreters or translators when patrons require such services.