Unlike tests and assessment centres, the interview, as a selection tool, has been much criticised for its lack of validity. Nevertheless, any coverage of recruitment and selection would be incomplete without reference to ‘the interview’. Although we can see the pitfalls of its use, few appointments are made without the interview playing some role. You should note that the effectiveness of interviews can be improved by thorough preparation and by ensuring that all the questions asked are relevant to the job. In fact, candidates themselves seem equally loath to dispense entirely with interviews. Many feel that the interview provides the only opportunity for them to reveal their personalities and to ‘sell’ themselves to the employer.