Our research suggests that accent standardization can ever override potential contry-of-origin effects. For example, it 2000, Jacques Nasser, the Australian-accented then-CEO of Ford Motor Corporation spoke on television to reassure driver of Ford Explorers quality in the wake of a spate of rollovers The current spokesperson literature would suggest that consumers might perceive this message to be “untrustworthy” the country-of-origin literature suggests that the incongruency between an Australian accent and an American car would lead to less favorable impressions. Our research suggests, however that the degree to which a positive accent effect would prevaidepends on the extent to which American consumers perceived Nasser’s cultivated Australian English accent to be closer to the standard end of the standard-nonstandard accent continuum in other words, there would be an accent halo effect if the Cultivated Australian Accent was perceived to be consistent with standard British English.
Managers must find innovative ways to either emphasize memory or avert memory reliance when using favored standard