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Rasha Ibrahim Ahmed Al-Banouby Hadayek AL Kobba, Cairo, Egypt Mobile: (+2) 01222 995 141 Email: rasha.elbanouby@gmail.com
Objective Utilizing & enhancing my skills & qualifications through a big organization which encourages continuous education and development of its employees, and through which I can interact and work efficiently in a dynamic environment to prove myself. Work Experience August 2010 – Present [Iskan Insurance Company] August 2011-Present Position: Junior System Administrator Duties: - Supporting and serving as an application admin for the company customized application, starting from GAP analysis, customization, UAT. - Troubleshooting application related problems and providing support for users. - Participating in software renewals, hardware maintenance, purchasing and support contracts. - Directing, managing and evaluating IT team to keep all the problems solved and ensuring the smooth running of all IT systems, including anti-virus software, backup. - Maintain a software repository of all required software and keeping track with IT assets - Provide day-to-day supervision, and delegate work assignments for IT personnel. - Participating in recruiting IT team and establishing IT Policy and procedure - Organizing and documenting work flow within the department. - Keeping database in consistent state, through maintaining multiple backups, and apply recovery when needed. - Setting instructions for environment saving like recycling for used papers
August 2010 – July 2011 Position: Information System Specialist Duties: Understanding insurance concepts and fundamentals. Installing, maintaining OS / primary applications for company’s PCs. Provide support for technical problems related to PCs and network problems. June 2009 – June 2010 [FinServ Group] Position: Database Administrator
Projects: 1. Management Information System for housing and development bank Designing database to hold data for bank reports
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Collect, extract, transform and save data into database. 2. Internet Banking for housing and development bank Designing database for Internet banking for housing and development bank 3. Linux Customization Build Company Customized OS “Ubuntu” Academic Path Information Technology Institute, 9 months program Intake 29 Software Engineering Platform, ERP Department, SAP-Basis Track
Faculty of Computers and Information- Cairo University 2008 Major department Information System, minor department Decision Support Certificates Presentation skills, Time & stress management, Communication skills. “March, 2008”. Certificate in Insurance, Chartered Insurance Institute. “In Progress”
Technical Skills Experience with Microsoft windows server and client configuration, installation, maintenance, support. Experience with Kaspersky Antivirus, Symantec endpoint security Experience with Symantec backup exec. Experience with Oracle 11g database. Knowledge with CISCO hardware, VOIP telephony and Fortigate firewall.
Personal Skills
Self-learning, Self-dependent. Honesty and trustworthy. Planning, organizing and directing and decision making skills. Effective verbal, presentation, listening and writing communications skills. Ability to work under pressure.
Interests
Charities activities, cycling Languages Arabic: Native Language English: Very Good Personal Data Gender : Female Date of Birth : March 21, 1987 Nationality : Egyptian Marital Status : Single