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This growth is a reflection of the impact of hospital initiatives in broadening theuse of IT as a way to improve the quality of services offered to the patients, to controlthe consumption of medical-hospital inputs, and to reduce costs (Shachak et al., 2009;Uslu and Stausberg, 2008; Santos, Paula and Lima, 2003; Rodrigues Filho, Xavier andAdriano, 2001; Stumpf and Freitas, 1997).
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