Results (
Vietnamese) 2:
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Despite many limitations, IT use in SMEs has become more sophisticated. There is evidence that IT has helped SMEs develop and implement business strategy. For example, Lesjak (2001) and Levy et al. (2001) concluded that SMEs use IT strategically when it was perceived as being integral to the firms' strategy. Cragg et al. (2002) and Ismail & King (2005) revealed that a significant proportion of SMEs had achieved high levels of strategic alignment. Several studies have also found that firms with high levels of strategic alignment performed better than those with low levels of strategic alignment (Cragg et al. 2002; Bergeron et al. 2004). However, apart from Bergeron et al. (2001), Hussin et al. (2002) and Adekoya et al. (2005), very few attempts have been made to examine factors that influence IT alignment in SMEs. Among the factors identified include IT sophistication, management commitment and business environment. Despite this, many researchers have studied the factors that influence IT success in SMEs (see, for example, Thong & Yap 1995; Thong et al. 1996; Igbaria et al. 1997; Thong 2001; Shiels et al. 2003; Raymond & St-Pierre 2005; de Guinea et al. 2005). Although their results are far from conclusive, several factors have received much support: IT sophistication, the role of owners/managers of SMEs, external expertise, and firm size. Hence these factors may well influence SMEs' information system processing capacity and hence AIS alignment.
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