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The resource-based view emphasizesperformance differences amongorganizations based on how they leveragetheir resources,1 describing creationof unique, valuable, inimitableorganization capabilities or competencies.Proponents of capability buildingcontend organizations create economicseparation by being more effectivethan their competitors at deployingresources.15 When unique capabilitiesare combined with other resourcesthat are more homogeneous, or cloudcomputing, the result is differentialorganizational value. Capabilities aregenerally organization-specifi c, nontransferable,and embedded in theorganization, with researchers classifyingIT-based capabilities into threecategories: IT infrastructure, IT businessexperience, and relationship infrastructure.3 This differentiation isthe framework we use to identify specific IT-related factors and their effect
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