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I'm now working on Call Forecast for the rest of Y2015 by deducting the calls to-be-migrated to IVR after IVR Implementation in July 2015. However, I would like to ask for your recommendation of how you project the number of calls to be migrated to IVR on monthly basis starting from July 2015 till the end of year. I've invented the method as you can see from the below table.
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