As per our conversation on the phone 2 days ago.
Thank you so much for this result of investigate.
But I would like to tell you directly , we were unhappy with this kind of situation,
We used your service “ gasoline CARD” because of we trust the system of SHELL, We believe that your company has the good internal control , high performance and also good quality of gasoline .But this time we quite up set.
I do not know how we can trust you in the future.
How you can guarantee this story will not happen again.
Please give me some confident.
By the way thank you for quick reply.