Cases: Two manufacturing companies
Used by the author with a group of senior managers in a pharmaceutical
company, it was found that too much investment had been allowed on
turnaround projects. In a period of downturn in business, it was
recognized that the investment in the previous three years should have
been in strategic systems. It was resolved to tighten and refocus IT
evaluation practice. In a highly decentralized multinational mainly in the
printing/publishing industry, it was found that most of the twenty
businesses were investing in factory and support systems. In a recessionary
climate, competitors were not forcing the issue on other types of
system, the company was not strong on IT know-how, and it was decided
that the risk-averse policy on IT evaluation, with strong emphasis on cost
justification should continue.