decision-making process
1. Define and clarify the issue - does it warrant action? If so, now? Is the matter urgent, important or both. See the Pareto Principle.
2. Gather all the facts and understand their causes.
3. Think about or brainstorm possible options and solutions. (See brainstorming process)
4. Consider and compare the 'pros and cons' of each option - consult others if necessary or useful - and for bigger complex decisions where there are several options, create a template which enables measurements according to different strategic factors (see SWOT, PEST, Porter).
5. Select the best option - avoid vagueness and weak compromises in trying to please everyone.
6. Explain your decision to those involved and affected, and follow up to ensure proper and effective implementation.