Each and every single concept that is used in mapping manufacturing (aka
production) value streams can be used in the transactional world. Recognizing
this basic and somewhat obvious fact makes it much easier to improve transactional
value streams at the same speed as production value streams. If you step
back and think about what actually happens in the transactional world, it will
be easy for you to see the similarities. Also, the comparison is sometimes easier
to understand if you use customized job-shop manufacturing processes as the
benchmark