The purpose of this study is to investigate factors affecting intention to adopt ICT in the SMEs of two states in Malaysia.
This study also contributes to and extends our understanding of the Internet as a medium for commercial use in the
service arena, identifying the rationales for adopting or rejecting the ICT by the SMEs. From a managerial viewpoint,
the findings provide support for investment decisions, and for decisions relating to the development of Internet services
that address and take the concerns and needs of companies into consideration.
The research was done under theoretical framework developed based on the previous study. The multiple regression
analysis shows that perceived benefits, ICT knowledge and skill, and government support are significant elements of
ICT adoption. The model explains 52 per cent of the variance in SMEs intention to adopt ICT. As Malaysian
government grows in importance and priority for business worldwide, an understanding of the factors that influence
SMEs adoption of the ICT is invaluable.