tend to be less bureaucratic than larger firms. Larger
organizations tend to have greater specialization and departmentalization,
greater hierarchy, and more rules than do smaller fi rms. Larger fi rms also
benefi t from lower costs due to economies of scale. The larger an organization
and its subunits, the taller the hierarchy, the greater the centralization, and
the more bureaucratically it operates, and the greater the chances of confl ict
between managers and employees