Employ professional security personnel
Have security personnel greet all employees and visitors and examine their personal belongings
Restrict access to the facility to authorized users only
Keep detailed logs of visitor arrivals and departures
Install an intrusion detection system
Use CCTV to record and store unobstructed surveillance of operation areas and exterior
Ensure adequate lighting for operations area, exterior and CCTV
Use easily distinguishable badges for staff and visitors and require that they be displayed
Ensure that accountability for lock and key control is in place
Keep storage areas, boiler rooms, and telephone utility closets off limits to visitors
Develop an emergency plan for response to a known or a suspected hazard
Train workers to recognize and handle a suspicious piece of mail
Identify a single point of contact to open mail
Restrict drivers and deliveries to a specifi c area
Establish a communication channel to report security defi ciencies
Screen all incoming mail
Do not open mail in an unauthorized area
Develop specifi c screening and inspection procedures for all incoming mail or package deliveries and train
personnel in those procedures
Develop specifi c mail center handling techniques and procedures for items screened and identifi ed as
suspicious and dangerous
Establish procedures for isolating a suspicious package
Conduct training sessions for mail room, security, and management personnel
Conduct unannounced tests for mail center personnel
Have appropriate protective wear available for mail handler’s use:
Gloves
Masks
Smocks
Protective glasses
Know the phone number, location, time and response ability of the local HAZMAT team
Conduct a “hot wash” and after-action review immediately following an event and produce a written report
with follow-up corrective actions or process improvements