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AccountingThe processes in IT accounting allow the IT service provider to account for expenditure and income, providing a breakdown of how costs and income are divided between customers, services and activities. This analysis helps determine the cost-effectiveness of services to make sound decisions about them. It provides details of how costs can be attributed to customers and customer groups, allowing the organisation to identify key customers and the impact of their service consumption. The information gathered through the accounting process provides budget monitoring with expenditure and income data, which will be used to evaluate the effectiveness of financial controls and to determine if action is required to rectify any significant variations from budget.
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