In addition to this paper manual a software support tool,
programmed in Microsoft® Excel, has been developed that
includes all of the above, but provides search, selection and
print possibilities within the audit manual. Through this tool
customized interviewprotocols can be assembled and printed
for use during the audit. In the audit tool, all steps within all
delivery systems can be scored separately and these scores
then are shown on a separate worksheet in an overall view
using the three colours green, orange and red, described
above. Also, hyperlinks are established to the diagrams of
the delivery systems in their respective protocols