Figure 17.5 Actual แผนภูมิแสดงสถานะในอนาคต from American Fidelity Assurance Company (insurance company—
claims processing).
at Lincoln County Hospital in Lincolnshire, England, as their first Lean project.
The focus of the mapping exercise and Lean project work addressed the basics
of Lean: identifying and eliminating waste. As a result of the work, a number of
immediate gains were identified, and a model for histology modernization was
developed. Initial significant gains identified included: